jet96 Terms and Conditions

1General Provisions

These terms and conditions ("Terms") form a legal agreement between jet96 ("we", "our", "platform") and the user ("you", "member"). These Terms apply to all services, websites, applications, and related activities of jet96.

jet96 is an online gaming and betting platform that provides cricket betting, live casino, slot games, fishing games, and various other entertainment services for users in Bangladesh. The platform offers 24/7 support in Bengali and enables secure transactions via bKash, Nagad, Rocket, and Upay.

jet96 reserves the right to amend these Terms at any time. Any changes will be published on the website, and members will be notified by email for significant changes.

2Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to register and play on the jet96 platform. This platform is open only to those who are 21 years of age or older. We may request identity documents or other verification at any time to confirm your age.

2.2 Single Account Policy

Only one account may be opened per person, household, device, or IP address. Opening multiple accounts is a serious violation of the rules and may result in the cancellation of all accounts and forfeiture of funds.

2.3 Registration Information

You must provide the following information accurately at the time of registration:

• Full name (as per national identity card)
• Correct date of birth
• Active mobile number
• Valid email address
• Correct mobile banking details (bKash, Nagad, Rocket, or Upay)

Providing false or misleading information may result in the suspension or cancellation of your account. Identity verification (KYC) may be required before withdrawals can be processed.

3Account Security

You are solely responsible for your account username and password. Do not share this information with anyone. Any activity carried out from your account will be considered as performed by you.

If you suspect unauthorized access to your account, notify our support team immediately via live chat or email. jet96 will never ask you for your password or full payment details.

• Use a strong password (a combination of letters, numbers, and special characters)
• Change your password regularly
• Avoid logging in on public or shared devices
• Always log out after using your account

4Deposits and Withdrawals

4.1 Deposit Rules

bKash, Nagad, Rocket, and Upay can be used to deposit funds into jet96. The minimum deposit amount for all methods is ৳200. Funds are generally added to your account within a few minutes of depositing.

You must always use your own mobile banking account when making a deposit. Deposits made through third parties are not accepted and may result in account suspension.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5-30 minutes. The following conditions must be met to make a withdrawal:

• Identity verification (KYC) must be completed
• No active investigation on the account
• Bonus wagering requirements have been met (where applicable)
• Withdrawal details match the registered mobile banking account

For unusual or suspicious transactions, we reserve the right to delay a withdrawal until additional verification has been completed.

4.3 Transaction Currency

All transactions are conducted in Bangladeshi Taka (BDT/৳). Transactions in foreign currencies are not accepted.

5Bonuses and Promotions

jet96 offers various types of bonuses and promotional offers. Specific terms and conditions apply to each bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳20,000. To make this bonus withdrawable, a 15x wagering requirement must be fulfilled. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

5.2 VIP Cashback

Weekly cashback is provided across jet96's four VIP tiers:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback

VIP tier is determined based on a member's activity and relationship with the platform. Advancing to a higher tier provides more benefits and priority support.

5.3 General Bonus Terms

• A bonus may only be usable on specific games
• Multiple bonuses cannot be claimed at the same time (unless specifically stated)
• Bonus funds cannot be withdrawn directly — wagering requirements must be fulfilled
• jet96 reserves the right to cancel any bonus earned due to a technical error
• If bonus abuse is identified, the account will be subject to investigation

6Game Rules

All games available on jet96 are operated according to defined rules. The rules for each individual game can be found within that game's interface.

• Game outcomes are determined entirely by a Random Number Generator (RNG)
• If a game is cancelled due to a technical issue, the bet amount will be refunded
• If your internet connection is lost during a game, the bet remains valid and the result will be determined once the game concludes
• In cricket and sports betting, official scores and results are considered final
• In live betting, the markets displayed online must be relied upon; jet96 will not be responsible for any confusion arising from a delayed stream

7Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

• Operating multiple accounts or registering under multiple identities
• Collecting bonuses through fraudulent means (bonus abuse)
• Using any software, bots, or automated systems
• Exploiting weaknesses in games or the system
• Using the platform for money laundering or illegal purposes
• Attempting to hack, phish, or breach the platform's security
• Colluding or conspiring with other members
• Registering with a false identity or fake information
• Using or managing a third party's account

8Limitation of Liability

jet96 is an entertainment platform. Our liability is limited in the following areas:

• Losses in games or bets due to internet connection issues
• Technical errors from third-party game providers
• Account information leaks caused by user negligence
• Financial losses resulting from gambling
• Account access by unauthorized third parties

We cannot guarantee uninterrupted service on the platform. The service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances.

9Account Suspension and Closure

9.1 Closure by Us

We may temporarily or permanently close any account for the following reasons:

• Any violation of these Terms
• Suspicious or fraudulent activity
• Failure to complete identity verification
• Extended period of inactivity
• Order from a court or authority

9.2 Closure by the Member

You may request the closure of your account at any time by contacting our support team. Before the account is closed, all pending bets will be settled and any eligible balance will be returned.

10Privacy and Data Protection

Protecting your personal information is very important to us. jet96 uses SSL encryption technology to keep all data secure. We do not sell your information to third parties.

We may use your information for the following purposes:

• Identity verification and account management
• Transaction processing
• Fraud prevention and ensuring security
• Providing customer support
• Promotional communication (with member consent)

For more details, please see our Privacy Policy.

11Responsible Gaming

jet96 is firmly committed to responsible gaming. Gambling is a form of entertainment, not a source of income. We provide the following tools and support:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Automatically stop playing after losing a set amount
• Time Limit: Set a playing time limit for each session
• Self-Exclusion: Temporarily close your account for a specified period
• Reality Check: Receive regular reminders about how long you have been playing

If you feel that gambling is getting out of your control, please contact us. For more details, visit our Responsible Gaming page.

12Changes and Amendments

jet96 reserves the right to amend, change, or update these terms and conditions at any time. In the case of significant changes:

• They will be clearly published on the website
• A notification will be sent to the registered email address
• The date of the change will be mentioned

Continuing to use the platform after any changes will be considered as acceptance of the new terms and conditions. Please make a habit of reading the terms and conditions regularly.

13Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. Our goal is to resolve all disputes quickly and fairly.

13.1 Complaints Process

• Get immediate assistance via live chat
• Send a detailed complaint by email: [email protected]
• After receiving a complaint, a response will be provided within a set timeframe

13.2 Final Decision

In disputes regarding game outcomes, jet96's technology logs and records will be considered as final evidence. Our decisions are made on the basis of fair and impartial review.