jet96 Responsible Gaming — Your protection is our priority
jet96 believes entertainment should always be controlled and enjoyable. Use our tools and guidelines to maintain healthy gaming habits and keep yourself safe.
Why is Responsible Gaming important?
Online gaming should be an enjoyable form of entertainment — not a source of income or a solution to financial problems. jet96 always believes that creating a healthy, responsible gaming environment is our most important responsibility.
Millions of users in Bangladesh enjoy cricket betting, live casino, and slots on jet96. To ensure the safety of every one of them, we provide multiple protection tools so that gaming remains fun and safe at all times.
Responsible gaming means knowing your own limits, staying in control of your time and money, and asking for help when needed. We never want our platform to have a negative impact on anyone's life.
Never use gaming as a way to relieve financial pressure. There is no guarantee of winning. If you feel that gaming is affecting your daily life, contact our support team immediately.
Our Responsible Gaming Tools
jet96 puts tools in your hands so you can manage your own gaming habits yourself.
Deposit Limit
Set your own limit on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — reducing one is instant.
Time-Out (Break)
Temporarily close your account for a set period — from 24 hours up to 6 weeks. During the break, logging in, placing bets, and making deposits are completely disabled.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once activated, your account will not be reactivated before the set period has ended.
Loss Limit
Set the maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed. This is an effective way to keep financial losses in check.
Reality Check
You will receive a notification at set intervals during your gaming session to remind you how long you have been playing. This helps you stay aware of time.
24/7 Support
jet96's live chat support is always by your side for any issue. Speak in Bengali and our skilled team will guide you in the right direction.
How do you know you need help?
Think through the questions below. If most of your answers are "yes", please speak with our support team.
Are you spending more than your set budget and feeling worried about it?
Are you placing more bets to try to "win back" money you have lost?
Are you cutting into family or work time to spend more time gaming?
Do you feel restless or anxious when you are unable to stop gaming?
Are you hiding gaming-related matters from your family or friends?
Tips for Responsible Gaming
- Set your budget before you play and stay within that limit — never play with borrowed money.
- Think of gaming as entertainment, not a source of income. Winning is not guaranteed on every bet.
- Take regular breaks. Playing for long stretches without stopping is not healthy.
- Avoid gaming when you are stressed or going through a difficult time. Your ability to make decisions is weaker in that state.
- Do not try to hold on to winnings, and avoid placing bets again immediately after a loss.
- Use jet96's deposit limit and time-out features regularly.
- Do not hide anything related to gaming from your family members.
- If you are under 21, do not open an account or play under any circumstances.
How to activate self-exclusion?
Log in to your account
Log in to your account on jet96 and go to the Account Settings page.
Find the "Responsible Gaming" section
Open the "Responsible Gaming" section inside Settings.
Select the option you need
Choose whichever you need — deposit limit, time-out, or self-exclusion.
Set the duration and amount
Enter the specific period or limit and confirm. The change will take effect immediately.
Contact us directly if you need help
If you have trouble with the settings, let our 24/7 live chat support know — we will assist you.
Keeping children and teenagers safe
jet96 takes strict measures to keep minors completely away from online gaming. No one under 21 is permitted to open an account or use any gaming services under any circumstances.
If children or teenagers have access to your device, take the following steps:
- Install parental control software on your device.
- Keep your jet96 account login details (password) secure.
- Always log out of your account when you are done.
- Have an open conversation with children about online gaming.
- If you think a minor has used your account, let us know immediately.
Contact Support
If you feel gaming is becoming a problem, do not try to deal with it alone. Our team is always ready to help.
Questions and Answers about Responsible Gaming
Enjoy responsibly
Enjoy gaming safely on jet96. Use our tools, play within your limits, and talk to us whenever you have a problem.