jet96 Privacy Policy
Your personal information is completely safe at jet96. This document describes in detail how we collect, use, and protect your information.
This Privacy Policy ("Policy") applies to all members who use the jet96 platform. By using jet96's services, you are agreeing to the terms of this Policy. Please read the entire document carefully.
jet96 places the highest importance on the privacy of your personal information. We handle the information you provide during registration and use of our platform with full responsibility. The purpose of this Privacy Policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and under what circumstances we may share it with third parties.
Our Privacy Policy has been drafted in accordance with international data protection standards. We never sell your information or disclose it to unauthorized third parties.
Information We Collect
When you create an account and use services at jet96, we may collect the following types of information:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact information
- National ID or passport number (for identity verification)
- Banking and payment information (bKash, Nagad, Rocket, Upay)
- Residential address
- User preferences and settings
1.2 Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Session duration and activity logs on the platform
- Data collected through cookies and similar tracking technologies
- Gaming history and transaction records
1.3 Information Received from Third Parties
In some cases, we may collect additional information through authorized third-party verification services for identity verification or fraud prevention. In such cases, we collect only the minimum necessary information.
How Your Information Is Used
jet96 uses your information only for lawful and clearly defined purposes. The main purposes for which we use your information are set out below:
2.1 Account Management
The information you provide is used to create, verify, and manage your account. This includes age verification (for users aged 21+), identity confirmation, and account security.
2.2 Payment Processing
Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount at jet96 is ৳200 and the minimum withdrawal amount is ৳500.
2.3 Service Improvement
We continuously improve the platform experience by analyzing your usage patterns. This includes personalizing the gaming experience, providing relevant offers, and resolving technical issues.
2.4 Fraud Prevention and Security
We monitor transactions and account activity to detect and prevent illegal activity, money laundering, and fraud. This is part of our legal obligations and ensures the protection of all users.
2.5 Customer Support
Our 24/7 live chat support team may access your account information to resolve your issues and answer your questions.
2.6 Legal and Regulatory Compliance
We may use necessary information to comply with applicable laws and regulations and to respond to lawful requests from relevant authorities.
Information Sharing and Disclosure
jet96 does not sell your personal information. However, we may disclose information in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted third-party service providers to handle operations such as payment processing, identity verification, technical infrastructure, and customer support. These partners are bound by strict confidentiality agreements and receive access only to the information needed for their specific tasks.
3.2 Legal Obligations
We may be required to provide information in order to comply with court orders, lawful requests from government agencies, or applicable legal requirements.
3.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, your information may be transferred. We will notify you in advance if such an event occurs.
3.4 With Your Consent
For any purpose other than those listed above, we will obtain your explicit consent before sharing your information with third parties.
Cookies and Tracking Technology
Cookies and similar technologies are used on the jet96 platform to improve functionality and the user experience.
4.1 Types of Cookies
- Essential Cookies: Necessary for the core functions of the platform, such as maintaining login sessions.
- Performance Cookies: Used to analyze and improve platform performance.
- Functionality Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect statistical data to understand user behavior.
4.2 Cookie Control
You can manage cookies through your browser settings. However, please note that disabling certain essential cookies may affect the functionality of the platform.
Data Security Measures
jet96 uses industry-standard security technology to protect your personal and financial information.
5.1 Encryption
All data transfers are secured through SSL (Secure Sockets Layer) encryption. This protects your information from unauthorized access.
5.2 Access Control
Only authorized personnel can access your information, and they follow strict confidentiality guidelines. Every access is logged and regularly reviewed.
5.3 Security Reviews
Regular security audits and penetration testing are conducted to ensure the security of our systems. In the event of a security incident, we take prompt action and notify users if necessary.
5.4 Password Protection
We do not store your password directly — it is kept as an encrypted hash. Even so, you are advised to use a strong, unique password and not share it with anyone.
Data Retention Period
We retain your information for as long as it is needed to provide services or as required by legal obligations.
6.1 Active Accounts
While your account is active, we retain all necessary information. This is essential for continuity of service and maintaining account history.
6.2 After Account Closure
Even after an account is closed, certain information may be retained for a defined period for fraud prevention, dispute resolution, and legal compliance.
6.3 Data Deletion
Once the retention period has ended or there is no legal obligation to retain it, we securely delete or anonymize your information.
Your Data Rights
As a jet96 user, you have the following rights regarding your own information:
7.1 Right of Access
You have the right to know what information we hold about you. You can request this information via live chat or email.
7.2 Right to Rectification
If any information stored in your account is inaccurate or incomplete, you have the right to request that it be corrected.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or legitimate business reasons.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing or other non-essential purposes.
7.5 Right to Data Portability
You may have the right to receive the information you have provided in a structured, machine-readable format and to transfer it to another provider.
To exercise any of the rights above, please contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors
jet96's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Through an age verification process at registration, we ensure that no minor can access our platform. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
If a parent or legal guardian believes their child's information is on our platform, please contact us.
Third-Party Integrations
Our platform integrates services from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers have their own privacy policies, which are outside our control.
Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. During payment processing, your information is also governed by the policies of these services.
We are not responsible for the privacy practices of third parties and recommend that you review their individual privacy policies.
Changes to the Privacy Policy
jet96 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will:
- Update the revised date on this page.
- Send a notification to your registered email if necessary.
- Inform you of the changes when you log in to the platform.
If you continue to use the platform after changes have been made, you will be considered to have consented to the updated policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us through the following:
Privacy and Support
Protecting your privacy is our commitment. We are always vigilant about the security of your information.
For more information, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.